MGTE630 Assignment 1 Fall 2025 Solution for Idea

Knowledge Management (MGTE630)

Assignment 1 — Fall 2025 | Total Marks: 15

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Question:

How does knowledge management support organizational performance? Justify your answer in your own words. Support your answer with an example.

Answer:

Knowledge Management (KM) refers to the process of creating, sharing, using, and managing an organization’s knowledge and information resources. It ensures that valuable knowledge and experience are available to the right people at the right time, improving decision-making and overall organizational effectiveness.

KM supports organizational performance in several ways. Firstly, it enhances efficiency and innovation by allowing employees to access existing knowledge instead of repeating past mistakes. Well-documented processes, project learnings, and best practices speed up problem-solving and reduce operational costs. Secondly, KM strengthens collaboration and communication by enabling teams to share ideas and insights through databases, digital libraries, and knowledge-sharing platforms. This encourages teamwork and continuous improvement.

Thirdly, KM improves strategic decision-making by providing reliable information that helps managers make data-driven choices. Organizations that manage knowledge effectively can respond faster to market changes and customer needs. It also supports employee learning and professional development, resulting in higher motivation and job satisfaction.

Example:

For instance, a software company maintains a centralized knowledge repository where developers record solutions to technical problems and successful coding methods. When new employees join, they can easily access this database to learn from previous projects, saving time and preventing errors. This knowledge-sharing practice boosts project efficiency, product quality, and team performance.

In conclusion, knowledge management acts as a backbone for innovation and competitive advantage. It aligns organizational learning with performance goals, ensuring that every employee contributes to collective growth through effective use of shared knowledge.

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Note: This answer is provided as just an Example of the Assignment Solution. Please read it carefully and rephrase it in your own words before submission.

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